No-one likes a hot head. Especially in the workplace. From passive aggressive eyebrow raising to overt bullying, bad tempers and bad dispositions can create enormous disharmony amongst your team and for us personally. The point is conflict takes two to happen. One to start it and the other to...
Read moreThis is one of the most frequent questions my clients present with in our sessions. It is also one of the hardest skills to transform from theory to practice. Mainly because it requires time, patience and hope to build a sense of confidence and esteem. But, if you stick...
Read moreWhether at work or at home, we all have moments where we need to talk through something difficult with someone. And often what we need to say might be confronting and challenging, for them to hear and for us to say.
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